TERMS & CONDITIONS

THNKNEX Pvt Ltd | www.thnknex.com

Email: info@thnknex.com | Phone: +1 737 282 4315

Address: 2nd Floor, Siddique Plaza, Near College Road, Missile Chowk, Abbottabad, KP, Pakistan (22010)


1. Acceptance of Terms

By using the THNKNEX website, enrolling in training, or using our consultancy and digital services, you agree to these Terms & Conditions. If you do not agree, please do not use our site or services.

2. About THNKNEX

THNKNEX Pvt Ltd provides professional education, consultancy, coaching, business development, Amazon services, AI solutions, digital marketing, and company formation support. We reserve the right to update or discontinue any service without prior notice.

3. User Eligibility

By using our services, you confirm that:

  • You are at least 18 years old.

  • You have the legal authority to enter into agreements.

  • All information you provide is accurate and truthful.

  • You will use our services lawfully.

4. Account Registration

If an account is required:

  • You must keep your credentials confidential.

  • You are responsible for all activity under your account.

  • You must notify us immediately of any unauthorized access.

  • We may suspend or close accounts containing false information.

5. Services Offered

We offer educational and business support services, including:

  • Amazon Business Training, FBA Consultancy, and Private Label Consultancy

  • YouTube Automation, AI, and Financial Literacy Training

  • Digital Marketing Services and Personal Development Programs

  • Business Consultancy and Company Formation Assistance

Service availability may change without notice.

6. Fees, Payments & Late Fees

  • Payment Terms: Fees must be paid in full through approved methods before services begin. Prices are subject to change, and applicable taxes may apply.

  • Late Payments: If payments are overdue, THNKNEX may suspend services, withhold training materials, or delay project delivery until settled.

7. Refund Policy

  • Training Programs: Registration fees, missed sessions, and downloaded digital materials are non-refundable.

  • Consultancy Services: Fees are generally non-refundable once work has started.

  • Special Cases: Refund requests may be reviewed individually at our discretion.

8. General Educational Disclaimer

All training and coaching materials are strictly for educational purposes. We do not guarantee:

  • Business success, income generation, or profitability

  • Employment outcomes or specific financial results

  • Amazon account or product approvals

Your results depend on individual effort, market conditions, and external factors.

9. Amazon Services Disclaimer

While we guide you through Amazon operations, we do not guarantee:

  • Account or brand approval, ungating, product approval, or reinstatement

  • Sales performance, profitability, or suspension prevention

Amazon policies can change at any time. THNKNEX is independent and not affiliated with Amazon.com, Inc.

10. Company Formation Disclaimer

We assist with LLC/Corporation formation, EIN applications, and business registration. However, government decisions, approval timelines, banking access, and tax registrations are beyond our control and cannot be guaranteed.

11. Digital Marketing & AI Disclaimer

Marketing performance depends on variables outside our control. We do not guarantee:

  • Specific lead volume, ad results, social growth, or search rankings

  • Revenue increases or AI-driven business success

12. Intellectual Property Rights

All THNKNEX logos, branding, videos, training materials, documents, website content, and presentations remain the exclusive property of THNKNEX Pvt Ltd. You may not copy, reproduce, distribute, sell, share, or modify any content without written permission.

13. Course Material Protection

To protect our content, clients and students may not:

  • Record sessions without permission.

  • Share, resell, or distribute course materials.

  • Upload recordings or documents to public platforms.

Violations may lead to legal action and immediate loss of access.

14. Acceptable Use Policy

You agree not to:

  • Break laws, commit fraud, or misrepresent your identity.

  • Upload malicious software or attempt unauthorized access.

  • Disrupt website operations or harass staff and other users.

15. User Content

Any testimonials, reviews, comments, or feedback you submit may be used by THNKNEX for promotional or business purposes, unless agreed otherwise.

16. Confidentiality

We take reasonable steps to protect your confidential information. However, because digital communications carry inherent security risks, absolute confidentiality cannot be guaranteed. Please avoid sending highly sensitive information unless necessary.

17. Limitation of Liability

To the maximum extent permitted by law, THNKNEX is not liable for indirect damages, business or profit losses, lost data, or third-party actions. Our total liability is capped at the total amount you paid for the specific service in question.

18. Indemnification

You agree to hold harmless THNKNEX, its directors, staff, and affiliates from any claims or damages resulting from your misuse of services, terms violations, or unlawful actions.

19. Termination

We reserve the right to suspend or terminate your access for terms violations or illegal activity. Outstanding payment obligations remain due after termination.

20. Force Majeure

THNKNEX is not responsible for delays or failures caused by events beyond our control, including natural disasters, government actions, internet outages, power failures, pandemics, or civil unrest.

21. Third-Party Services

Our services may link to or interact with third-party platforms. We are not responsible for third-party policies, actions, or service interruptions.

22. Modification of Terms

We may update these Terms & Conditions at any time by posting the revised version on our website. Continued use of our services means you accept the updated terms.

23. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of Pakistan.

24. Dispute Resolution

If a dispute arises, both parties agree to first attempt good-faith negotiations. Any unresolved disputes fall under the jurisdiction of the courts in Abbottabad, Khyber Pakhtunkhwa, Pakistan.